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Assessment Task 5 Cover Sheet


Student Declaration


To be filled out and submitted with assessment responses


  • I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
  • I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
  • I have correctly referenced all resources and reference texts throughout these assessment tasks.


Student name
Student ID number
Student signature


Assessor declaration

  • I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.


Assessor name
Assessor signature
Assessment outcome S NS DNS Resubmission   Y     N



Student result response

  • My performance in this assessment task has been discussed and explained to me.
  • I would like to appeal this assessment decision.


Student signature

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.


Assessment Task 5: Workforce plan review and evaluation briefing report


Task summary

This assessment task requires the student, in the role of Human Resources Manager for King Edward VII College to review the workforce plan, as well as evaluate workforce trends.

This assessment is to be completed in the simulated work environment in the RTO.



  • Access to textbooks/other learning materials
  • Computer and Microsoft Office
  • Access to the internet
  • Workforce Information 2017
  • Workforce Information 2018
  • Briefing Report Template
  • Focus Group Results
  • Exit Interview Results



Your assessor will advise you of the due date of these submissions.



  • Draft of an email with organisational climate survey attached
  • Draft of an email with completed Workforce plan review and evaluation report attached


Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.


Re-submission opportunities

You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.


If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.


You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly, or have other appropriate grounds for an appeal.


You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.


Assessment Task 5 Instructions


Assume the following objectives for the workforce plan:

Issue/need Action Outcomes Resources Timelines
High staff turnover within the first six months of employment Develop a strong orientation and induction program that supports and develops new staff


Appoint mentors to support new staff

Turnover reduced by at least 10% in the first year. Human resources End 2016
Building internal capacity through a strong learning program Identify professional development needs of each staff member and implement a formal program of professional development. Turnover reduced by at least 10% in the first year.


Employee satisfaction with professional development

Human resources End 2016
Increase diversity within the workforce Identify diverse media networks where positions can be advertised.


Explore options for flexible working arrangements.

Increase the number of females in the organisation by 20%. Human resources End July 2016


Complete the following activities:


  1. Develop a survey

Assume that, as part of the monitoring strategies that have been implemented as part of the workforce plan in the scenario, you are required to develop an organisational climate survey. While the organisational climate survey is designed to seek feedback in relation to the new initiatives outlined in the workforce plan, the intention is to also gain feedback on overall employee satisfaction to assist with future workforce planning initiatives.


Design a survey using SurveyMonkey that:

  • Includes at least 12 questions about general satisfaction with the
  • Includes at least eight questions about satisfaction with new
  • allows employees to provide an answer based on a five-point



  1. Prepare a draft of an email to be sent to all staff (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and outline the purpose of the survey, give the link to the survey and give an appropriate deadline for completing it.



  1. Develop a workforce plan review and evaluation briefing report

You are required to develop a workforce plan review and evaluation report. Your assessor will provide you with a template to use.


Your report should be written in clear and concise English and address the following components:

  • An analysis of workforce information data


Review the workforce information for King Edward VII 2018 provided to you and compare it to the 2017 data to identify:

  • Current staff turnover rate
  • Workforce characteristics, including age, gender and cultural
  • Comparison with 2018 data to identify changes and to assess performance against 2017 data.
  • A review of external trends


Using the Labour Market Information Portal, review current employment projections for Australia, as well as for the Australian education and training sector.

Based on your review of the data, identify labour supply trends and areas of undersupply or oversupply relevant to the College and the likely impact of these trends on the demand for labour in relation to the College’s workforce.


  • A review of government policy

Identify at least two government policy initiatives that affect labour demand and supply. Outline each of the policy initiatives that you have identified and how it affects labour demand and supply.


  • An analysis of focus group

Assume that, in addition to the survey you developed, you have already conducted a focus group to determine employee’s satisfaction. Review all of the comments from the focus group and comment on overall employee satisfaction, as well as areas of need that should be considered as part of an ongoing review of workforce planning objectives.


  • Analysis of exit

Review all of the comments from the exit interviews and comment on reasons for leaving and that should be considered as part of an ongoing review of workforce planning objectives.


  • Effectiveness of the workforce plan

Based on your analysis above, evaluate the effectiveness of the workforce plan in terms of the objectives specified in the scenario information.

Identify changes required to objectives and document at least two new objectives and actions for the upcoming year.



  1. Prepare a draft of an email to be sent to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.

It should introduce and a brief outline of the purpose of the report. Attach your briefing report to the email.


Assessment Task 5 Checklist


Student’s name:
Did the student: Completed successfully Comments
Yes No
Analyse updated workforce information against previous year to determine changes in existing employees and workforce?
Analyse labour supply trends and comment on areas of undersupply or oversupply as relevant to the College?
Analyse labour trends on demand for labour and their impact on King Edward VII College?
Review government policy and its impact on labour demand and supply and take into account in identifying changes to workforce plans?
Evaluate the effectiveness of workforce plan objectives as evidenced by the analysis of employee and workforce changes?
Recommend revised objectives and strategies based on analysis of all data and external environment and government policies?
Task Outcome: Satisfactory ¨ Not Satisfactory ¨
Assessor signature
Assessor name


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