Complete School Upgrade to Windows 10 – Deploying New Laptops | Case Study Solution


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Words: 800


Case study

Complete school upgrade to Windows 10 – deploying new laptops


The project completed by Ryan:


During the October Half term, Ryan completed a site-wide upgrade to Windows 10 at a BANES (Bath and North East Somerset) school. We are gradually upgrading  all of our school and business customer sites to Windows 10 before January 2020 due to Windows 7 become end of support with Microsoft.


“The specific end of support day for Windows 7 will be January 14, 2020. After that, technical assistance and software updates from Windows Update that help protect your PC will no longer be available for the product. Microsoft strongly recommends that you move to Windows 10 sometime before January 2020 to avoid a situation where you need service or support that is no longer available.”


We first run an audit of all computers in the school and then recommend which ones can simply be upgraded to Windows 10 / Office 2019, and which ones are due for replacement and might not be capable of running the latest software. In this particular school, one laptop trolley of 16 laptops needed replacing, so we replaced those with new HP solid state hard drive computers as part of the project.


Overcoming the problems:


Schools are often running to a tight budget. As Microsoft Authorized Education Resellers are able to offer discounted software which provides the school with a cost-effective software solution – the Microsoft EES agreement enables the school to install the latest version of Microsoft Windows and Office without licensing each machine individually.

With over 100 laptops and 110 PC’s, It’s not necessarily a quick job to re-image all computers. Using Microsoft WDS software, Ryan was able to create an ‘image’ with all of the required software installed and send that image via the network to multiple computers at the same time and complete this during half term, ready for the school’s pupils and staff to return the following week.




  1. Why was the change from windows 7 to windows 10 necessary? Explain?
  1. List the steps that were taken to make the changes?
  1. In your own words explain why some people might oppose the idea of changing from one system to another? What are some ways in which we can deal with this issue?
  1. List three other types of operating system that might be used instead of windows 10.




  1. Consider yourself as someone who is working in an IT office and you receive a request to change the current operating system from windows 7 to windows 10. Your task is to fill up the change request form with the necessary required
  2. After successfully implementing the change, you then create a user manual to train employees on how to use the new operating system. List two methods that you may use to deliver the training and explain why you would choose either of


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