BSBLDR602 Provide Leadership Across the Organisation Assessment Solutions

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Assessment Task

Task 2: Investigate and Communicate Workplace Incidents

This task will require you to investigate and communicate at least two workplace incidents.

Workplace incidents can be one of the following:

Workplace accident
Workplace injuries or illness
Environmental event (e.g. emissions, noise etc.)
Physical security incident (e.g. break-in)
Cybersecurity incident
Workplace harassment or bullying

Use your workplace/organisation’s template to complete this task, or use the Generic Incident Report template provided at the Bounce Fitness site.

To complete this task, you must:

Investigate at least two workplace incidents by interviewing at least two identified individuals or groups for each incident, according to organisational policies and procedures.

Identified individuals or groups are individuals or groups who were either involved in the incident or were witnesses to the incident.

Apply problem-solving processes for at least two workplace incidents to:
- Identify and assess risks
- Identify risk control measures
- Determine action plans
Prepare incident reports for at least two workplace incidents, according to organisational policies and procedures, including:
- Description of the incidents, including description of any injuries, if applicable
- Identification and assessment of risks of similar incidents repeating
- Identification of risk control measures
- Recommendation for action plan based on the risk control measure(s) identified
Communicate each incident report to at least two relevant stakeholders

Relevant stakeholders are individuals or groups in your workplace who you need to report incidents to as per your organisational policies and procedures.

Risk control measures

Identify risk control measures to eliminate or minimise risk of similar incidents repeating. This may include the (a) Risk elimination, (b) Substitution, (c) Engineering risk controls, (d) Administrative risk controls and (e) Personal protective equipment

Action plan

Recommend action plan based on the risk control measure(s) identified

Task 3: Lead and facilitate outcomes

This task will require you to lead and facilitate outcomes for decisions on work tasks of individuals and teams, improvements in organisational and workplace policies and procedures, and integration of global environment and new technology into work activities.

Assigned individuals are individuals reporting to you, on whose work tasks you would typically lead and facilitate outcomes on.

Team refers to a group of at least two people who work together to achieve common organisational goals. Assigned teams are teams reporting to you, on whose work tasks you would typically lead and facilitate outcomes on.

Use your workplace/organisation’s template to complete this task or use the Generic Outcome Document template provided at the Bounce Fitness site.

To complete this task, you must, for at least two assigned individuals and at least one assigned team:

Make at least two decisions each on their work tasks, in accordance with:
- Work task timeframes
- Organisational policies and procedures
Actively lead and facilitate:
- Improvements to at least two organisational policies and procedures, and at least two workplace policies and procedures

Organisational policies and procedures refer to the policies and procedures applicable to the organisation as a whole, while workplace policies and procedures refer to policies and procedures applicable to a specific workplace.

Integration of global environment into work activities
Integration of new technology into work activities

Prepare an outcome document incorporating discussion points on all of the above and communicate with each of the assigned individuals and teams. For each of the above activates, the following must be included in the outcome document:
- Identification of at least two assigned individuals and at least one assigned team
- Steps taken to perform each activity
- Gathered information from any research undertaken and analyses of information from the research
- Outcome of each activity

1. Actively lead and facilitate decisions on work activities, in accordance with work task timeframes and organisational policies and procedures.

Identify the context of the decision to be taken
Outline steps taken to actively lead and facilitate decisions
Describe analyses of research undertaken to actively lead and facilitate decisions
Outline outcomes of actively leading and facilitating decisions

2. Actively lead and facilitate improvements to organisational and workplace policies and procedures.

Identify the policy and procedures in which improvement is to be made and the need for improvement
Outline steps taken to actively lead and facilitate improvements to organisational and workplace policies and procedures
Describe analyses of research undertaken to actively lead and facilitate improvements to organisational and workplace policies and procedures
Outline outcomes of actively leading and facilitating improvements to organisational and workplace policies and procedures

3. Actively lead and facilitate integration of global environment into work activities.

Identify the context of the global environment to be integrated
Outline steps taken to actively lead and facilitate integration of global environment into work activities
Describe analyses of research undertaken to actively lead and facilitate integration of global environment into work activities
Outline outcomes of actively leading and facilitating integration of global environment into work activities

4. Actively lead and facilitate integration of new technology into work activities.

Identify business needs that need to be fulfilled by the new technology
Outline steps taken to actively lead and facilitate integration of new technology into work activities
Describe analyses of research undertaken to actively lead and facilitate integration of new technology into work activities
Outline outcomes of actively leading and facilitating integration of new technology into work activities

5. Resources used for this task

List resources used for this task, including sources of information (e.g. organisational documents, organisational policies and procedures, regulations etc.)

Task 4: Represent the Organisation

This task will require you to represent the organisation positively in the media and community, in accordance with the organisational policies and procedures.

Use your workplace/organisation’s template to complete this task.

To complete this task, you must:

Identify the objectives of representing the organisation in:
- The media

Representing the organisation in the media is usually for a larger audience and done through newspapers, television, trade magazines etc. Examples include issuing a press release, conducting a press conference and giving a media interview.

Community

Representing the organisation in the community is usually for a limited audience with a more specific purpose. Examples include giving a speech at a community event in an official capacity, participating in a panel discussion at an industry event or making an investor presentation addressing an investor conference.

Conduct research required for the representation in the media and community. This can include:
- Organisation’s objectives, values and standards
- Organisational media and communication policies and procedures
- Previous instances of representation by the organisation in the media and community
Represent the organisation positively by communicating in accordance with the organisational media and communication policy and procedures, in line with the following:
- At least two business objectives
- At least two business values
- At least business standards

Task 5: Assign Accountabilities and Identify Resources

This task will require you to assign accountabilities and responsibilities to at least two assigned individuals and at least two assigned teams, and identify resources needed by them to achieve their objectives.

Assigned individuals are individuals reporting to you, to whom you would assign accountabilities and responsibilities and provide resources needed by them to achieve their objectives.

Team refers to a group of at least two people who work together to achieve common organisational goals. Assigned teams are teams reporting to you, to whom you would assign accountabilities and responsibilities and provide resources needed by them to achieve their objectives.

This task is divided into two parts:

Part A. Assign Accountabilities and Responsibilities

Use your workplace/organisation’s RACI Matrix template to complete this part of the task, or use the Generic RACI Matrix template provided at the Bounce Fitness site.

To complete this part of the task, you must:

Identify and briefly describe the project for which accountabilities and responsibilities need to be assigned.

A project is a series of specific and finite tasks that need to be completed to produce an observable and measurable result. A project typically has a defined beginning and end, in contrast to ongoing operations.

Identify at least two individuals and at least two teams to assign accountabilities and responsibilities.

The assigned individuals and teams can be any of the following:

The same assigned individuals and assigned teams from Workplace Project Task 3
New assigned individuals and assigned teams

Identify the tasks/activities/milestones to be completed by the assigned individuals and teams to complete the project.
Prepare a RACI Matrix to assign accountabilities and responsibilities to assigned individuals and teams, according to operational plans and their competencies.
Communicate the assignment of accountabilities and responsibilities to each assigned individual and each assigned team using the RACI Matrix.

Part B. Identify Resources

Use your workplace/organisation’s Resource Allocation Plan template to complete this part of the task, or use the Generic Resource Allocation Plan template provided at the Bounce Fitness site.

To complete this part of the task, you must:

Identify the resources needed by each assigned individual and each assigned team to complete their tasks/activities/milestones, based on RACI Matrix developed in Part A. of this task.

Resources can include:

IT software and hardware: systems, devices, applications etc.
Other material goods: equipment, tools, materials etc.
Facilities: building, work area, conference room

For each resource identified, identify the type of resource needed, quantity and specifications of the resource needed and the duration for which the resources are needed.
Partially complete the Resource Allocation Plan, by updating the Resource Identification section.

Task 6: Resource Individuals and Teams

This task will require you to provide required resources to at least two assigned individuals and at least two assigned teams to achieve their objectives.

The assigned individuals and teams must be the same as those from Workplace Project Task 5.

Assigned individuals are individuals reporting to you, to whom you would assign accountabilities and responsibilities and provide resources needed by them to achieve their objectives.

Use the same Resource Allocation Plan template that you used in Workplace Project Task 5 to complete this task.

To complete this task, you must, for at least assigned two individuals and at least two assigned teams, already identified in Workplace Project Task 5:

Find available resources needed by each assigned individual and each assigned team to complete their tasks/activities/milestones, based on the resources identified in Workplace Project Task 5. Resources can include:
- IT software and hardware: systems, devices, applications
- Other material goods: equipment, tools, materials etc.
- Facilities: building, work area, conference room
Provide resources needed by each assigned individual and each assigned team to complete their tasks/activities/milestones.
Complete the Resource Allocation Plan, by updating the status of the resources, the individual or team to which each resource is allocated, along with the date when the resources are provided to the assigned individuals and teams.
Communicate provision of resources to each assigned individual and each assigned team.

Task 7: Foster Positivity, Innovation and Ethical Conduct

Your assessor will observe you as you foster positivity, innovation, and ethical conduct in the workplace/organisation.

Use your workplace/organisation’s template to submit evidence of completing this task, or use the Generic Meeting Minutes template and Generic Briefing Document template provided at the Bounce Fitness site.

You will be assessed on your practical skills to perform the following activities:

Identify the implications of ethical and other organisational responsibilities in carrying out your own role
Create a positive working environment
Encourage at least two assigned individuals and at least two assigned teams to be innovative in their approaches to work tasks

They assigned individuals and teams can be any of the following:

The same assigned individuals and assigned teams from Workplace Project Task 3

or Workplace Project Task 5

New assigned individuals and assigned teams

Assigned individuals are individuals reporting to you, whose work approaches you can influence.

Assigned teams are teams reporting to you, whose work approaches you can influence.

Model ethical conduct in your own work
Encourage at least two colleagues to adopt business ethics

The colleagues can be any of the following:

The same assigned individuals and assigned teams from Workplace Project Task 3

or Workplace Project Task 5

New colleagues

Before starting this task, review the following:

Workplace Project Task 7 – Observation Form

This form outlines all the practical skills you need to demonstrate to satisfactorily complete this task. Your assessor will also discuss with you the practical skills outlined in this form prior to the assessment.

Workplace Project Task 7 – Assessor’s Checklist

This form outlines the following:

- Resources you are required to access to submit evidence of completing this task. You assessor will discuss these resources with you prior to this assessment.
- All criteria your submission must address to satisfactorily complete this task. Your assessor will also discuss with you the criteria outlined in this form, prior to the assessment.

Review the template you will use to submit evidence of completing this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Generic Meeting Minutes template and Generic Briefing Document template provided at the Bounce Fitness site.

Task 8: Maintain Positivity and Build Commitment

This task will require you to maintain a positive working environment and encourage colleagues to build their commitment to the organisation.

Use your workplace/organisation’s template to complete this task or use the Generic Report on Positive Environment template provided at the Bounce Fitness site.

To complete this task, you must:

Maintain a positive working environment for a certain time period or for the duration of a project.

Encourage at least two colleagues to build their commitment to the organisation

The colleagues can be any of the following:

The same assigned individuals and assigned teams from Workplace Project Task 3

or Workplace Project Task 5 or Workplace Project Task 7

New colleagues

Prepare a report on a positive environment incorporating all the above and receive verification of the report by specific personnel in the organisation. The report must include the following:
- Identification of at least two colleagues for whom the learner can build commitment to the organisation
- Steps taken to perform each activity
- Outcome of each activity
- Verification of the report by specific personnel in the organisation

1. Maintain a positive working environment

Identify the project or time period during which positive environment has to be maintained
Outline steps taken to maintain a positive environment
Describe outcome of steps taken to maintain a positive environment

2. Encourage at least two colleagues to build their commitment to the organisation

Identify at least two colleagues for whom the learner can build commitment to the organisation
Outline steps taken to encourage at least two other colleagues to build their commitment to the organisation.
Describe outcome of steps taken to encourage at least two other colleagues to build their commitment to the organisation.

Task 9: Prepare a Personal Development Plan

This task will require you to prepare a personal development plan to achieve personal objectives and work program outcomes.

Use your workplace/organisation’s template to prepare a personal development plan, or use the Generic Personal Development Plan template provided at the Bounce Fitness site.

To complete this task, you must:

Collect feedback from at least three relevant stakeholders and identify the following based on the feedback:

Relevant stakeholders are individuals or groups who can provide feedback on your interpersonal skills and professional competencies. They may include seniors in the organisation to whom you report, peers in the organisation, personnel in the organisation who report to you and customers you interact with.

Strengths and areas of improvement in interpersonal skills

Interpersonal skills are skills related to the way a person communicates, interacts and builds relationships with others

Strengths and areas of improvement in professional competencies as a leader

Professional competencies are specific skills, knowledge, and attributes needed to work in a specialised role or profession or area of work.

You may collect the feedback via email, a meeting, using a feedback form. For the feedback form, use your workplace/organisation’s template, or the Generic Feedback Form template provided at the Bounce Fitness site.

Set clear goals for the following:
- Personal objectives

Personal objectives are goals one sets for themselves to develop on their existing skills, knowledge and behavioural attributes.

Work program outcomes

Work program outcomes are key work-related results one is expected to achieve in their current role, and are tied to the achievement of the organisation’s objectives.

Goals must be written using SMART criteria: S = Specific, M = Measurable, A = Attainable, R = Relevant, T = Time-bound.

List the action items to be taken to achieve the personal objectives and work program outcomes, including but not limited to:
- At least two engagements with industry networks and at least two engagements with industry groups
- At least two engagements with professional networks and at least two engagements with professional groups
- At least two other professional development activities (e.g. attending training, on-the-job learning, participating in conferences, seminars, workshops etc.)
Assign timelines for each action item.
Assign criteria for judging the achievement of goals for personal objectives and work program outcomes.
Prepare a Personal Development Plan incorporating all the above.

In the Personal Development Plan, the following sections need to be left blank and completed in the next task:

Evidence of completion
Date of completion
Outcomes
Follow-up actions, if any

Receive approval of the partially completed Personal Development Plan from specific personnel within your organisation.

Task 10: Implement the Personal Development Plan

This task will require you to implement personal development plan to achieve personal objectives and work program outcomes.

Use the same Personal Development Plan template that you used in Workplace Project Task 10 to complete this task.

To complete this task, you must:

From the action items mentioned in the Personal Development Plan prepared in Workplace Project Task 10, complete:
- At least two professional development activities (e.g. attending training, on-the-job learning, participating in conferences, seminars, workshops etc.)
- Engagements with the following:
  - At least two industry networks
  - At least two industry networks groups
  - At least two professional networks
  - At least two professional networks groups
- Update your personal development plan prepared in Workplace Project Task 10, with the following for at least two professional development activities, at least two engagements with industry networks, at least two engagements with industry groups, and at least two professional networks and at least two professional groups:
  - Participation or completion or engagement dates
  - Outcomes

Follow-up actions required, if any

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