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Assessment Task 4: Change management presentation project
Complete the following activities:
- Develop presentation
For this part of the assessment task you are required to develop a PowerPoint presentation to assist in informing employees about the change management plan you developed in Assessment Task 3, as well as the communication and education plan to be adopted during the change management process.
The purpose of the presentation is to ensure that employees are fully informed and also have the opportunity to contribute to the change management process. You may also wish to review Kotter’s 8-Step change model to assist you in developing a presentation that will appeal to staff and will promote acceptance of the change.
Ensure that you are providing comprehensive information to staff to assist staff to accept the changes. Make time in the presentation for staff to give input to facilitate their acceptance of the changes to come. This will relate to the risk control treatments you identified in Assessment Task 2.
Your presentation should include graphics such as images, charts and tables. You must develop the required number of slides to support a presentation of about 30 minutes.
The presentation you develop must clearly outline:
- the rationale and vision for the change
- the benefits of the change
- Impacts of the change on operations
- Strategies to be adopted to minimise the negative effects on staff. This should also include an outline of the proposed arrangements for redundancies and the restructuring of current jobs in head office.
- Prior to the presentation, send your power points to your assessor via draft of an email
- Conduct the presentation
Prior to the meeting you will be required to set up the space as you would in the workplace, including the projector for your power points and chairs for participants.
Go through each of the presentation slides, explaining the changes and the change management process, as well as communication and education. You must provide comprehensive information to staff to outline the changes to assist staff to accept the changes. You must also provide the opportunity for input again to facilitate acceptance of the change.
During and after the presentation, you will be required to demonstrate effective communication skills including questioning and active listening to clarify or confirm understanding of issues/questions raised by employees.
At the presentation you will need to seek employees’ ideas or suggestions about the changes.
Bear in mind that there will be some sensitivities, as the changes will require job losses. Your assessor will role-play a staff member and you will be expected to respond to that staff member using effective communication skills, as well as problem solving skills.
One of the staff members (role-played by your assessor) will be upset and you will need to handle this. You will need to do this through using your problem-solving skills to work out how to handle this situation, as well as speaking clearly and calmly and acknowledging the staff members’ feelings, as well as
Assessment Task 4 Checklist
Student ID: | Student’s name: | ||||
Assessor name: | |||||
Did the student: | Completed successfully | Comments | |||
Yes | No | ||||
Demonstrate the ability to implement a change management strategy through preparing a presentation to staff as part of implementing change and the communication and education strategy? |
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Demonstrate the ability to implement a change management strategy through preparing a presentation to staff as part of implementing change and the communication and education strategy? |
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Use the presentation developed and conduct a presentation that clearly outlines the rationale/vision for the change and the proposed changes, including promoting the benefits of the change? |
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Clearly articulate how the changes will impact on staff, as well as steps that will be taken to minimise the negative effects on staff? |
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Clearly outline the proposed changes in relation to operations? | ¨ | ¨ | |||
Seek input from staff? | ¨ | ¨ | |||
Respond to employee questions? | ¨ | ¨ | |||
Use effective communication techniques and problem solving skills in handling the upset staff member through speaking clearly and calmly and acknowledging the staff members’ feelings? |
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Task Outcome: | Satisfactory ¨ | Not Satisfactory ¨ | |||
Student signature and date | |||||
Assessor signature and date |
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