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CHCDIV001 Work with Diverse People Final Assessment-1 (SAQ)



  • The questions are completed in class
  • Briefly answer the questions below in the spaces provided. Use the space provided as a guide to the length of your
  • This must be your own work
  • You cannot use any resources for this assessment
  • You must get a satisfactory response for each question


Q1: List any four key aspects of culture that are tied up with our identity.


Q2: Define Bias. Mention any three strategies to eliminate social and cultural bias at workplace.

Bias is:
3 strategies to eliminate social bias or cultural bias are:

Q3: List any four factors that you should be aware of when working with or supporting Aboriginal and Torres Strait Islander peoples.


Q4: Describe how you would work inclusively with a person from diverse group.

Q5: Mention three ways to improve social awareness at workplace.


Q6: What is the impact of diversity practices on personal behaviour, interpersonal relationship perception and social expectation of others?

Q7: What are the main causes of discrimination?

Q8: List at least 2 physical, mental and emotional health needs of marginalised groups.

Physical needs Mental health needs Emotional health needs

Q9: Outline at least 3 examples of verbal and non-verbal communication.

Verbal communication (3)
Non- verbal communication (3)

Q10: Name and explain four barriers to effective communication.

Name of barrier Explain

Q11: What does TIS stand for and what is the main role of TIS?

Q12: What is the relationship between human rights and human needs?

Q13: How can positive workplace and professional relationships be developed based on appreciation of diversity and inclusiveness in Australian society?

Q14: Identify some differences in cultural norms/practices between your own culture and at least three other cultures, some of which you may work/have worked with.

My culture – Example:
Differences in 3 other cultures

Q15: List any three-common conflict resolution technique used to sort cross cultural misunderstanding.


Q16: Identify two reason for economic and political diversity.

Q17: Identify any three legislation and ethical practices that relate to working with and interacting with the diverse groups.

Q18: Who in your organisation could you consult if a significant difficulty arises as a result of diversity?

Q19: List at least three ways to build effective relationship, trust and confidence with your clients at workplace.


Q20: a. List any three causes of communication misunderstanding related to diversity.

  1. How does this misunderstanding impact social and cultural diversity?
Causes of communication misunderstanding Impact on social and cultural diversity

Q21: Explain how culture, race and ethnicity differ.

Q22: Discuss one aspect of disability and how it can affect a person.

Q23: How do religious and spiritual beliefs differ?

Q24: Outline how to demonstrate understanding and acceptance of gender diversity.

Q25: How does intersex identity differ from gender identity?

Q26: How might generational factors impact one’s work with people?

Q27: What does sexual orientation mean, and what terms are commonly used to describe a person’s sexual orientation?

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