Case Study: Leadership Management Support – Individual Assignment Answer
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Leadership Management Case Study: 1 (50 Marks)
As a manager you are sensing that staff are becoming over-worked as everyone takes on increased responsibilities due to high staff turnover. Staff have also mentioned that one of the other manager’s called Laura, has a conversation style that leaves them feeling dejected. In addition, she has not shared budgets with her team leaders, so they are having difficulty appropriately allocating work to staff. Her explanation is that she has not received sufficient information from the finance department to complete the budgets. The finance department said they have sent her all the information they have available.
As staff become distressed, the managers are becoming frustrated. They feel like they are unable to advocate for their staff or problem solve without key information like the departmental budget.
Please answer the following question:
What advice would you give Laura on improving her leadership skills? Which leadership style do you think a leader would need to be effective in this situation?
Leadership Skill Case Study- 2 (50 Marks)
Jennifer is the Accounting Department manager for a regional chain of convenience stores. Jennifer is an accounting “superstar.” She has a bachelor’s degree, recently passed her CPA exam, and is really exceptional in her accounting knowledge. She was so good, in fact, that she was promoted to department manager in her previous company after only two years on the job. She has been at her current company for ten months. She has implemented two accounting procedural changes that have streamlined the work and resulted in cost savings for the company.
She reports to the CFO, and he is concerned about Jennifer, despite her obvious talents. There is no denying that she has had a positive impact, but Jennifer is not fitting in so well. Jennifer is a poor communicator and seems to have alienated quite a few of her peers and her employees. She is often aloof and distant, and her usual way of motivating performance is to simply dictate what will be done and expect compliance with her orders. She has good ideas but has little ability to present them well or to work as part of a team.
Please prepare answers to the following questions:
You are Jennifer’s CFO, and you believe you can coach Jennifer.
- How would you approach her and what would you say?
- What issues would you work with her on?
- How would you hold Jennifer accountable for improvement on the issues you identified?
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